Effective Date: January 1st, 2024

Deluxe Waterproofing & Caulking, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.deluxewaterproofing.com, or interact with us through other means, including SMS communications. Please read this policy carefully, and if you disagree with any part of it, refrain from using our services.

1. Information We Collect

• Personal Information: We may collect personally identifiable information such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through our website or other communications.
• Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, device information, and referring URL, which helps us understand how our website is used.

2. How We Use Your Information

We only use the information you provide to deliver services requested by you, the end user. Your information will be used for:

• Providing Services: To respond to inquiries, deliver quotes, complete requested projects, and provide customer support.
• Improving Services: To enhance your experience with our website and services based on usage patterns and feedback.
• Communicating with You: To send important updates, notifications, and service-related communications, including through SMS, when you provide consent.

3. We Do Not Sell Your Information

We value your privacy and do not sell your personal information to third parties. All information is used solely to provide the services you have requested.

4. SMS Messaging

If you opt-in to receive SMS communications, you agree to receive text messages related to our services, promotions, and updates. You can opt out at any time by following the instructions in the SMS message or contacting us directly.

5. How We Share Your Information

We do not share your information with third parties except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who assist in delivering services (e.g., SMS messaging, hosting).
• Legal Obligations: We may disclose information as required by law, such as to comply with legal processes or government requests.

6. Data Security

We take reasonable precautions to secure your information. However, no transmission of data over the internet is entirely secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, which operate independently. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from individuals under this age.

9. Your Privacy Rights

You may request access to, correction, or deletion of your personal information at any time. You also have the right to withdraw consent to our use of your information.

10. Changes to this Privacy Policy

We reserve the right to update this policy as needed. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Deluxe Waterproofing & Caulking, Inc.
2850 NE 7th Avenue,
Pompano Beach, FL 33064
Phone: 1-888-553-3589
Email: Robert@deluxewaterproofing.com
Website: www.deluxewaterproofing.com